Made-to-order products
Each item is made for your order. Except where required by applicable law, we do not accept returns or exchanges for a change of mind, an incorrectly selected size or color, or other customer selection errors. Please review the size guide and product options before purchasing.
Damaged, defective, or incorrect items
If your item arrives damaged, has a printing or manufacturing defect, or differs from what you ordered, email vibebottletees@gmail.com as soon as possible and within 30 days of delivery. Include your order number, a description of the problem, and clear photos of the item and any damaged packaging.
We will review the issue and arrange an appropriate replacement or refund for a confirmed problem. Please do not send an item back without contacting us first.
Changes and cancellations
Contact us immediately if you need to change or cancel an order. We will check whether it is still possible, but cannot guarantee a change or cancellation once production has begun.
Your rights
This policy does not limit any rights you have under applicable consumer law.